Terms & Conditions
Last updated
These terms govern how Corum8 engages with clients and how this website may be used. They set out one thing above all: nothing is a deliverable until it appears in a written proposal that has been shared and signed through official Corum8 company email addresses. Where a signed proposal or engagement agreement says something different from this page, the signed document wins.
01Who we are
Corum8 is a Web3, AI and fintech agency headquartered in Dubai, United Arab Emirates. We build software and run marketing programmes for clients across Europe, Singapore, the United States, wider APAC, Canada, Africa, the Middle East and Australia.
Our head office is in Dubai. We are not registered as a company in the European Union, and nothing on this website should be read as a claim to be established, licensed or registered in any jurisdiction other than the one in which Corum8 is actually incorporated. Having clients in a country is not the same as having a registered office there.
In these terms, "Corum8", "we" and "us" mean Corum8 and its authorised personnel. "You" and "client" mean the company or individual engaging us, or the person using this website.
02How work is agreed
Every deliverable Corum8 owes you must be written into a formal proposal, and that proposal must be shared and signed through official Corum8 company email addresses. That is the only route by which work becomes binding on us.
This matters more than it sounds. Agencies get into trouble over things someone said on a call, in a Telegram group, in a WhatsApp thread, or in a slide deck that was never signed. So we are explicit:
- A proposal is valid only when it is sent from, and signed via, an official Corum8 company email address on our own domain.
- Messages on WhatsApp, Telegram, Discord, X, LinkedIn, SMS or any personal email account do not create, extend or vary a scope of work. Use them to talk. Not to contract.
- Anything discussed but not written into the signed proposal is out of scope, however reasonable it sounded at the time.
- If someone approaches you claiming to represent Corum8 from an address that is not on our domain, treat it as unverified and contact us directly before sending money or data.
Scope changes follow the same rule. A change is agreed when it is confirmed in writing by both sides through those same official channels, along with its effect on cost.
03Scope, exclusions and third-party fees
No third-party fees are included in our fees unless the proposal says so explicitly. Our pricing covers Corum8's own work. It does not cover what other companies charge to place, host, list, license or run the things we build for you.
Third-party costs that are commonly assumed to be included, and are not unless written into the proposal:
- Media spend, ad budgets and platform fees on Google, Meta, X, TikTok, Reddit or any ad network.
- Paid placements, sponsored coverage, wire distribution and publication fees.
- Influencer, KOL, ambassador and affiliate payments.
- Exchange listing fees, market maker fees and any charges set by a venue.
- Independent audit, security review and code review fees — including where Corum8 arranges the firm on your behalf.
- Cloud hosting, domains, RPC and node providers, data feeds, SaaS subscriptions and API usage.
- Licensing, stock media, fonts and any rights clearance.
- Legal, tax, accounting or advisory fees charged by your own or any external advisers.
- Bank charges, payment processor fees, currency conversion costs and taxes.
Where we introduce or coordinate a third-party vendor, that vendor contracts with you on its own terms and charges you on its own schedule. We are not a party to that contract and we do not control it.
04Services we do not provide
Corum8 does not provide market making, audit or custodial services. This is a hard line, not a matter of current capacity, and it does not change by agreement on a call.
Market making
We do not make markets, quote two-sided prices, manage order books, operate trading strategies or take custody of tokens for trading purposes. We do not operate an integrated market making or liquidity platform. Where a project needs a market maker, we can connect you with third-party vendors who provide that service. They are independent businesses. You contract with them directly, you pay them directly, and their performance is theirs, not ours.
Audit
We do not issue audits, audit reports, audit opinions, attestations, certifications or sign-offs of any kind — not on smart contracts, not on financial statements, not on security posture, not on reserves. No document Corum8 produces is an audit, and nothing we deliver should be presented to a third party as one.
We can arrange an independent audit on request. Where a scope calls for one, we will bring in a specialist firm and coordinate it into the schedule. That is a separate service at additional cost: the firm's fee is a third-party cost under section 03, quoted to you before anything is commissioned, and the opinion they issue is theirs. We coordinate the engagement. We do not influence, review or stand behind the finding.
Custody
We do not hold, safeguard, control or administer client funds, tokens, private keys or digital assets on your behalf. We are not a custodian, wallet operator, exchange, broker or payment institution.
Legal, regulatory, tax and financial advice
We are not lawyers, accountants, tax advisers or financial advisers, and nothing we produce is advice of that kind. Your own qualified advisers set the requirements that apply to your business, in your markets. We build the software and run the marketing to the requirements they define.
Reporting
The reports we produce are project delivery reports and marketing analytics reports. We do not produce compliance reports, legal opinions, liquidity reports, reserve attestations, audit reports or any other assurance document.
05What we do not guarantee
We work hard and we are direct about results. We are equally direct about what nobody in this industry can honestly promise. Corum8 gives no guarantee of any of the following, and no statement on this website, in a pitch, in a deck or in conversation should be read as one.
Security outcomes
We do not guarantee that any system is theft-proof or hack-proof. No engineering team can. We build to the security practices agreed in your scope, and we will tell you plainly where we think risk sits. But software, keys, third-party dependencies, exchanges, bridges and the people operating them can all be compromised, and we do not warrant against that outcome.
Commercial outcomes
We do not guarantee return on investment, revenue, profit, sales, token price, valuation, trading volume, user numbers or the success of any fundraise. Past results we describe are records of specific past engagements under their own conditions. They are not a forecast and not a promise of what your project will achieve.
Earned media
We do not guarantee earned media placements. Editorial coverage is decided by editors and journalists we do not control. We can guarantee the work — the story development, the outreach, the materials, the relationships — but we cannot guarantee that any specific publication runs any specific piece, or that it runs at all, or when.
Third-party platforms
We do not guarantee the behaviour, availability, pricing, policy decisions or continued existence of any third-party platform, exchange, ad network, blockchain, listing venue or vendor. Platforms change their rules, and those changes can affect delivery.
06Fees and payment
Corum8 does not work on flat retainers. What you pay is driven by what is actually spent and done: the scope defined at the outset, the amount spent against it, and the changes requested from your side as the work runs.
- The initial scope and its basis of charge are set out in the signed proposal.
- Changes you request that go beyond that scope are quoted and confirmed in writing before they are built.
- Third-party costs are passed through or paid by you directly, as set out in section 03.
- Invoices are payable on the terms stated in the proposal. Work may be paused on overdue accounts.
- Taxes, duties, bank charges and currency conversion costs are yours unless the proposal says otherwise.
Where an engagement is billed against media spend or vendor spend, that spend is reported to you and is distinct from our own fee. Ask for the breakdown at any time.
07Your responsibilities
Delivery depends on both sides. Some things only you can supply, and delays or errors in them are not defects in our work.
- Accuracy. Information, claims, figures and brand materials you give us are your responsibility, and we publish them on the basis that they are true and that you have the right to use them.
- Approvals. Sign-offs, feedback and decisions from your side at the points the plan requires them.
- Access. Accounts, credentials, environments, data and personnel we need in order to work.
- Requirements. Any legal, regulatory, licensing or policy requirement that applies to your business is determined by your own advisers and communicated to us in writing before we build to it.
- Security on your side. Custody of your own keys, wallets, accounts and credentials, and the controls around who on your team holds them.
You also agree not to ask us to produce anything false, misleading, infringing or unlawful. We will decline it.
08Intellectual property
Ownership of what we build for you transfers on full payment, as set out in the signed proposal. Until then, it stays ours.
What does not transfer: our pre-existing tools, internal frameworks, libraries, templates, methodologies and know-how. Those remain Corum8 property, and you get the licence you need to use the delivered work, not ownership of the machinery behind it.
Third-party components — open-source libraries, licensed fonts, stock media, SaaS platforms — stay under their own licences, which pass to you as they are.
Everything you give us stays yours. We ask for the right to reference completed work in our portfolio and case studies, and you can withdraw that by telling us in writing.
09Confidentiality
We treat what you share with us as confidential, and we expect the same of what we share with you. That covers roadmaps, tokenomics, financials, code, contracts, strategy and anything else not already public.
It does not cover information that is already public through no fault of ours, that you already held lawfully, that reaches us lawfully from someone else, or that we are required to disclose by a court or a competent authority.
Where an engagement needs a separate non-disclosure agreement, we will sign one. It takes precedence over this section for the matters it covers.
10Third-party vendors and platforms
Some parts of a programme run through businesses that are not us: market makers, security review firms, exchanges and listing venues, ad networks, publishers, influencers and creators, cloud and infrastructure providers, payment processors and KYC vendors.
Corum8 connects you to those vendors. We do not control them and we do not underwrite them. Each one sets its own terms, its own fees and its own service levels, and you contract with it directly unless the proposal expressly says we are contracting on your behalf.
We select and coordinate carefully, and we will tell you honestly what we know about a vendor. But their performance, pricing, policy changes, outages and decisions are theirs.
11Use of this website
The content here — articles, guides, case studies and service pages — is published for information. It is not legal, financial, tax, investment or regulatory advice, and it is not an offer to sell or a solicitation to buy any token, security or financial product.
Figures attributed to named clients describe specific past engagements. They are published with those clients' knowledge and they describe what happened in those projects. They are not a prediction of results for anyone else.
You may read, quote and link to this material with attribution. You may not copy it wholesale, republish it as your own, scrape it at a scale that degrades the site, or use it to train a model in breach of applicable law. Corum8 branding, logos and design remain ours.
External links are provided as a convenience. We do not control those sites and are not responsible for them.
12Limitation of liability
To the fullest extent permitted by law, Corum8 is not liable for indirect, incidental, special, consequential or punitive losses, or for loss of profit, revenue, business, goodwill, data, tokens or anticipated savings, arising out of or in connection with an engagement.
Where Corum8 is found liable, our total aggregate liability is limited to the fees actually paid to us by you for the specific engagement giving rise to the claim, excluding any third-party costs and media spend passed through.
We are not liable for losses caused by third-party platforms or vendors, by exploits or compromises of systems, keys or accounts, by market movements, by regulatory or policy decisions, by editorial decisions of publications, or by information you supplied that turned out to be inaccurate.
Nothing here excludes liability that cannot lawfully be excluded.
13Term, pause and termination
An engagement runs for the term set out in the signed proposal. Either side may terminate on the notice that proposal specifies.
On termination you pay for work performed and costs committed up to that point, including third-party commitments we made on your instruction that cannot be cancelled. We hand over completed deliverables for which payment has been received.
We may pause or end an engagement where invoices are overdue, where required inputs or approvals do not arrive, or where we are asked to do something we consider false, misleading or unlawful.
14Governing law
These terms and any engagement under them are governed by the laws of the United Arab Emirates, and the courts of Dubai have jurisdiction, unless the signed proposal or engagement agreement states otherwise.
If any part of these terms is found unenforceable, the rest stays in force.
15Changes and how to reach us
We update this page as the business changes. The date at the top tells you when it last changed. For a live engagement, the version in force is the one in effect when your proposal was signed, together with anything you have since agreed in writing.
Questions about these terms, about a proposal, or about whether a message claiming to be from us is genuine: email info@corum8.com or use the contact page. Our privacy practices are set out in the privacy policy.